EMERGING LEADERS PROGRAMME
A transformative journey designed to equip the next generation of leaders with the skills, insight, and confidence to lead with purpose and impact.
Module 1
Self, Leadership & Team Engagement
Module 2
Communication, Assertiveness & Accountability
Module 3
Performance Management
Module 1 | UNDERSTANDING SELF, MANAGEMENT, LEADERSHIP & TEAM MANAGEMENT
This foundational module helps emerging leaders build self-awareness and develop a clear understanding of what it means to lead effectively in today's workplace.
Leadership vs Management
Distinguish between leadership and management — understanding when to lead, when to manage, and how the two roles complement each other in practice.
Your Leadership Style
Recognise your own leadership style and understand how your natural tendencies shape the way you influence, motivate, and guide those around you.
Leading & Developing Others
Identify and understand various approaches to leading and developing others — adapting your style to meet the needs of individuals at different stages of growth.
Teamwork & Team Development
Recognise effective approaches to teamwork and understand how teams develop over time — from forming through to high performance.
Module 2 | COMMUNICATIONS SKILLS, ASSERTIVENESS, FEEDBACK & ACCOUNTABILITY
Effective communication is at the heart of great leadership. This module equips leaders with a practical toolkit to communicate with clarity, confidence, and impact - even in challenging situations.
Communication Foundations
Recognise effective leadership communication in the workplace and understand the common barriers that prevent messages from landing as intended.
Apply effective techniques to create win/win communication — building trust and mutual understanding across all levels of the organisation.
Difficult conversations & behaviour
Use a practical communication toolkit to defuse tension, de-escalate conflict, and manage difficult behaviour professionally and with confidence.
Feedback & Accountability
Understand the importance of feedback -both developmental and performance-focused - as an integral part of communication. Learn how to deliver constructive challenge that motivates people and holds them accountable for their performance.
1
Communicate Clearly
Remove barriers and build understanding
2
Manage Difficult Situations
Defuse and de-escalate with skill
3
Give Meaningful Feedback
Challenge constructively and motivate
4
Drive Accountability
Make people responsible for results
Module 3 | PERFORMANCE MANAGEMENT
This module empowers line managers to take ownership of performance - creating a culture of clarity, development, and accountability within their teams.
Line Manager Responsibilities
Understand the full scope of a line manager's responsibilities when it comes to managing performance - from setting expectations to having honest, timely conversations about progress and outcomes.
Measuring Performance
Be clear about how to measure performance effectively - using meaningful metrics, clear objectives, and consistent standards that give both managers and team members a shared understanding of what success looks like.
Developing people & managing underperformance
Develop people through coaching, support, and structured feedback. Understand the options and processes available when managing underperformance - ensuring fair, consistent, and constructive approaches that protect both the individual and the organisation.
By the end of this programme, participants will be equipped to lead with confidence, communicate with impact, and manage performance in a way that brings out the best in their teams.
PROGRAMME FEEDBACK
‘I understand how communication barriers and emotions can complicate difficult conversations, and I see the importance of managing both to achieve constructive outcomes’
‘Now learnt that leadership styles can be adapted depending on the situation and who you are working with…’
‘Understanding the different roles and styles within a team, and how adapting my approach can influence, motivate, and build a high-performing team’
‘The constructive feedback model set out the parameters for having difficult conversations, and set out the reasons why having those conversations was so important for future team working/ project success’
LET'S TAILOR FOR YOU
FOR COHORTS OF 6
